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Edit File: ost-config.php

<?php /********************************************************************* ost-config.php Static osTicket configuration file. Mainly useful for mysql login info. Created during installation process and shouldn't change even on upgrades. Peter Rotich <peter@osticket.com> Copyright (c) 2006-2010 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: $Id: $ **********************************************************************/ #Disable direct access. if(!strcasecmp(basename($_SERVER['SCRIPT_NAME']),basename(__FILE__)) || !defined('INCLUDE_DIR')) die('kwaheri rafiki!'); #Install flag define('OSTINSTALLED',TRUE); if(OSTINSTALLED!=TRUE){ if(!file_exists(ROOT_DIR.'setup/install.php')) die('Error: Contact system admin.'); //Something is really wrong! //Invoke the installer. header('Location: '.ROOT_PATH.'setup/install.php'); exit; } # Encrypt/Decrypt secret key - randomly generated during installation. define('SECRET_SALT','[[SECRET_SALT]]'); #Default admin email. Used only on db connection issues and related alerts. define('ADMIN_EMAIL','[[admin_email]]'); # Database Options # ==================================================== # Mysql Login info # define('DBTYPE','mysql'); # DBHOST can have comma separated hosts (e.g db1:6033,db2:6033) define('DBHOST','[[softdbhost]]'); define('DBNAME','[[softdb]]'); define('DBUSER','[[softdbuser]]'); define('DBPASS','[[softdbpass]]'); # Database TCP/IP Connect Timeout (default: 3 seconds) # Timeout is important when DBHOST has multiple proxies to try # define('DBCONNECT_TIMEOUT', 3); # Table prefix define('TABLE_PREFIX','[[dbprefix]]'); # # SSL Options # --------------------------------------------------- # SSL options for MySQL can be enabled by adding a certificate allowed by # the database server here. To use SSL, you must have a client certificate # signed by a CA (certificate authority). You can easily create this # yourself with the EasyRSA suite. Give the public CA certificate, and both # the public and private parts of your client certificate below. # # Once configured, you can ask MySQL to require the certificate for # connections: # # > create user osticket; # > grant all on osticket.* to osticket require subject '<subject>'; # # More information (to-be) available in doc/security/hardening.md # define('DBSSLCA','/path/to/ca.crt'); # define('DBSSLCERT','/path/to/client.crt'); # define('DBSSLKEY','/path/to/client.key'); # # Mail Options # =================================================== # Option: MAIL_EOL (default: \n) # # Some mail setups do not handle emails with \r\n (CRLF) line endings for # headers and base64 and quoted-response encoded bodies. This is an error # and a violation of the internet mail RFCs. However, because this is also # outside the control of both osTicket development and many server # administrators, this option can be adjusted for your setup. Many folks who # experience blank or garbled email from osTicket can adjust this setting to # use "\n" (LF) instead of the CRLF default. # # References: # http://www.faqs.org/rfcs/rfc2822.html # https://github.com/osTicket/osTicket-1.8/issues/202 # https://github.com/osTicket/osTicket-1.8/issues/700 # https://github.com/osTicket/osTicket-1.8/issues/759 # https://github.com/osTicket/osTicket-1.8/issues/1217 # define(MAIL_EOL, "\r\n"); # # HTTP Server Options # =================================================== # Option: ROOT_PATH (default: <auto detect>, fallback: /) # # If you have a strange HTTP server configuration and osTicket cannot # discover the URL path of where your osTicket is installed, define # ROOT_PATH here. # # The ROOT_PATH is the part of the URL used to access your osTicket # helpdesk before the '/scp' part and after the hostname. For instance, for # http://mycompany.com/support', the ROOT_PATH should be '/support/' # # ROOT_PATH *must* end with a forward-slash! # define('ROOT_PATH', '/support/'); # Option: TRUSTED_PROXIES (default: <none>) # # To support running osTicket installation on a web servers that sit behind a # load balancer, HTTP cache, or other intermediary (reverse) proxy; it's # necessary to define trusted proxies to protect against forged http headers # # osTicket supports passing the following http headers from a trusted proxy; # - HTTP_X_FORWARDED_FOR => Chain of client's IPs # - HTTP_X_FORWARDED_PROTO => Client's HTTP protocal (http | https) # # You'll have to explicitly define comma separated IP addreseses or CIDR of # upstream proxies to trust. Wildcard "*" (not recommended) can be used to # trust all chained IPs as proxies in cases that ISP/host doesn't provide # IPs of loadbalancers or proxies. # # References: # http://en.wikipedia.org/wiki/X-Forwarded-For # define('TRUSTED_PROXIES', ''); # Option: LOCAL_NETWORKS (default: 127.0.0.0/24) # # When running osTicket as part of a cluster it might become necessary to # whitelist local/virtual networks that can bypass some authentication/checks. # # define comma separated IP addreseses or enter CIDR of local network. define('LOCAL_NETWORKS', '127.0.0.0/24'); # # Session Options # =================================================== # # Session Name (SESSID) # --------------------------------------------------- # Option: SESSION_SESSID (default: OSTSESID) # # osTicket Session Name (SESSID) - used to set session cookie define('SESSION_SESSID', 'OSTSESSID'); # Session Storage Backends # --------------------------------------------------- # Option: SESSION_BACKEND (default: database) # # Values: 'database' (default) # 'memcache' (Use Memcache servers) # 'memcache.database' (Memcache Primary, Database Secondary) # 'system' (use PHP settings as configured (not recommended!)) # # osTicket supports Database by default as well as Memcache as a session # storage backend if the `memcache` pecl extesion is installed. This also # requires MEMCACHE_SERVERS to be configured as well. # # MEMCACHE_SERVERS can be defined as a comma-separated list of host:port # specifications. If more than one server is listed, the session is written # to all of the servers for redundancy. # # define('SESSION_BACKEND', 'memcache'); # define('MEMCACHE_SERVERS', 'server1:11211,server2:11211'); ?>